
把事情讲清楚就好。注意一下,你可以分几段来写,但是每段的开头一定要提到关键点。比如这样:
1. We delivered 1 day early.
Customer ordered on Aug. 2nd and was given an estimated delivery date of the 7th through the 11th. We shipped this same day with UPS/USPS Ground tracking #xxxx and it was delivered on Aug. 6th.
2. Customer doesn’t want to pay return shipping for remorse return.
Customer submitted 2 return requests, which we approved same day. Customer is trying to get around paying return shipping for their buyers remorse return.