亚马逊什么样的feedback可以被移除？

差评Feedback只能是买家移除或是亚马逊帮忙移除，卖家不能自己移除。

A、向亚马逊申请帮忙移除差评Feedback

1. 评价中包含淫秽和猥亵的词语 。The feedback includes words commonly understood to be obscene or profane.

如: I finally receive the parcel from the stupid seller , shit quality , very disappointed.

2. 评价中包含了卖家私人信息，如邮箱，电话号码 ，全名等。The feedback includes seller-specific, personally identifiable information, including e-mail addresses, full names, or telephone numbers.

3.Feedback完全只针对产品，没有提到卖家的服务。The entire feedback comment is a product review.

如：这件衣服跟我想象的颜色不一样。

但如果评价到了卖家的服务就不可能移除， 如： 派送太慢了，而且衣服跟我想象的颜色不一样。

4. FBA引起的物流问题亚马逊不会帮你将差评移除，但是会帮你将差评划掉。The entire feedback comment is regarding fulfillment or customer service for an order fulfilled by Amazon. Feedback reviewed and determined to be relating explicitly to fulfillment and customer service for an order fulfilled by Amazon will not be removed, but a line will appear through the rating with the following statement.

然后写一行字: This item was fulfilled by Amazon, and we take responsibility for this fulfillment experience.