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位置: 电商资讯 > 全国 > 跨境电商培训 > 亚马逊培训

亚马逊客户想拿回全部退款,不愿意退还商品,还威胁要写nega

来源:广州汇学电商教育网

2023-06-05 17:18:22|已浏览:1064115次

“Dear Customer,
Thank you for getting in touch with us about your order XXX. 
I understand that you would like to return the item as defective. Please consider this as your return authorization. I have attached a prepaid return label for your convenience.
Once the item is returned to us, it will be inspected and an appropriate refund will be applied to you according to Amazon policy.
I understand that this might be inconvenient for you, however, rest assured that the item that was sent was brand new and factory sealed.
If you would still like to return the item, please use the attached prepaid return label for your convenience.
Please note that Amazon policy states the item must be returned within 30 days of delivery. 
Thank you for getting in contact with us.
Seller”
要是你想拿回商品,给他prepaid return label,让他快点退货,以免拖延时间。他再威胁你,就点”no reply needed”、
你先发制人,把威胁短信给亚马逊看,这样差评会被删
如果开az,就回复case,说你提供了prepaid return label,等收到货后,会“依照政策”处理
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